Operate

Orders & POS that match how you run service

From first seat to paid check—dine-in, takeout, and delivery—without juggling three apps.

Build carts with modifiers, options, tips, discounts, and delivery—then take multiple tenders on one check.
Split checks, edit open orders, and keep stations in sync so the bar and front counter see the same ticket.
Stations, tills, and a clean end-of-day close so the night ends with numbers you trust.
Online menus and QR ordering that land in the same order flow as the floor.

Pay

See what you took in—and what went to fees

Cash, card, Stripe, or Square. Tips and fees stay clear, so you’re not guessing where the money went.

Take more than one payment on a check—cash and card together if you need to.
Card payments through Stripe or Square—partners you already know.
Sales tax follows your menu, so the night’s tax report matches what you sold.
See MesaOS fees and card fees side by side—no mystery statement.

MesaOS checkout with cart totals and payment

Menus

Menus your way—options, modifiers, and channels

One catalog for the floor, takeout, and guest-facing menus. Change it once; every screen stays honest.

Products & modifiers

Required options, drink flags, menu assignment—built for real tickets, not a flat price list.

Discounts that stick

Apply discounts at cart or order level with a clear trail—so comps don’t vanish into the night.

Guest menus & QR

Public menu views and QR links for tables—same products your staff rings up on the POS.

Profit truth

Inventory & plate cost—not a guess on a napkin

Recipes feed COGS. Orders deplete stock. P&L shows food, labor, and operating profit in one stack—so you know what each plate actually costs.

Recipes → COGS

Ingredient catalog and product recipes drive true plate cost—not a static “item cost” field you forgot to update.

Auto-deplete

When an order completes, inventory moves with the recipes—receiving, waste, and counts stay in the same system.

P&L that matches service

Food cost, labor, and operating profit together—plus multi-location reporting when you run more than one spot.

Allergens from recipes

Allergen flags derived from what’s actually in the dish—on POS and guest menus.

AI

AI Kitchen Setup—recipes without the blank page

Draft ingredient lists and recipes from the menu you already sell. Nothing saves until you review and click Apply. See the full MesaOS AI story—including Product Coach, AI Rules, and the Assistant.

Uses product name, description, category, options, and photo (when available) to draft a dish-specific recipe.
Matches existing ingredients by exact name—or creates new catalog rows so you don’t get duplicate “tomato” entries.
Owner/admin review before apply—AI never silently changes COGS, carts, or inventory.
Product Coach can improve descriptions; Kitchen Setup fills the recipe tab so plate cost can start working.

Faster go-live

Stand up recipes for dozens of menu items without typing every onion by hand—then tune portions yourself.

Human in the loop

You approve every proposal. New ingredients start at $0 cost until you set purchase cost—no fake margins.

AI Rules

Tell Kitchen Setup and Product Coach how your kitchen cooks—house style, preferred ingredients, “never use X.”

Built for operators

Plain-language review screens—not a developer console. Spot-check derived cost after apply.

Guest-facing

TV menu boards that update with the menu

Design screens for the dining room or counter. Menus, photos, hours, tickers, and order QR—on a public URL that refreshes when you change content.

See a live menu board

Screen designer

24×12 grid layouts with zones for menus, galleries, featured items, logos, hours, and QR codes.

Media library

Upload photos and videos, tag them, and pick from the library in the designer—no USB sticks behind the TV.

Live refresh

Boards pick up menu and layout changes automatically—so the special you just added shows up without a reboot ritual.

Labor

Shifts, timesheets, and breaks that respect store hours

Schedule against your real open hours. Clock in from the POS. Rest and lunch breaks without clocking out for the day.

Shift scheduling

Templates, recurring weeks, and coverage that skips closed days and holidays automatically.

Operating day

Late closes that span midnight land on the right business day—not yesterday’s calendar by accident.

Rest & lunch breaks

Start and end breaks from the clock screen. Paid rest vs unpaid lunch—billable minutes stay honest.

Warn & confirm

Unscheduled or outside-hours punches ask for confirmation—so managers see the exceptions, not silent surprises.

Report

See how the night went

Sales, taxes, and what you actually made—in plain language. Check today, or look back at the month.

Pull reports whenever you want—plus daily and monthly summaries that show up for you.
Close the day so the books match what happened on the floor.
Check in from home or on the road—if you have Wi‑Fi, you’re in.
Numbers stay in sync across every screen—no double-counting the same night.

Control

Who can do what—and a record when it matters

Roles, manager approval, PINs for voids and refunds, and an audit trail you can actually use in a tough conversation.

Role-based access

Owners, managers, cashiers, and staff see what they need—nothing more.

PIN & re-auth

Sensitive moves ask again—voids, refunds, and manager overrides don’t hide behind one shared login.

Audit trail

Who changed what, and when—handy for banks, partners, or a Friday-night dispute.

Your own system

Single-tenant by design: your data isn’t mixed with a thousand other brands on one shared database.

Compliance

Built for PII, PCI-minded payments & audit-ready control

Banks, landlords, and partners ask hard questions. MesaOS is designed so you can answer them—dedicated data, card handling that doesn’t store full card numbers, and the access + audit controls finance teams expect.

PCI-minded

Card data stays with Stripe

In-person cards run through Stripe Terminal. MesaOS keeps payment IDs and receipt details (like last four digits)—not full card numbers, track data, or CVC.

PII

Your guest data stays yours

Single-tenant by design: your restaurant gets its own system and database—not a shared pool with thousands of other brands. We don’t sell your data.

SOX-style controls

Accountability you can show

Role-based access, manager PIN for voids, password re-check for sensitive reopen actions, day-close enforcement, and audit logs of who changed what.

Day close

Clear business-day boundaries

Once the day is closed, new sales and till activity stop until a manager reopens it—so the books match the night you actually ran.

Access

JWT auth & least privilege

Staff sign in with expiring tokens; owners, managers, cashiers, and staff only see the screens their role allows. Sensitive settings stay behind admin access.

Backups

Encrypted backups

Encrypted backups with checksums—so recovery isn’t a hope-and-a-USB-stick story when something goes wrong.

Hardware

Starter hardware—printing that just works

Free starter kit—leased by MesaOS. That includes a tiny print box—about the size of a stack of business cards—so kitchen and receipt printers get tickets without Windows driver drama.

Free starter kit—leased by MesaOS—not a forced terminal purchase.
Up to four receipt or kitchen printers on the included print box.
Runs on tablets or PCs you already have—add it to the home screen like an app, no App Store.
Free software tier to get live; we’ll help you hook everything up.

MesaOS order details with print and actions

Also in the box

Setup, support, and a system that stays yours

Guided setup

Wizard for company info, hours, taxes, and order settings—plus help moving off your old POS.

Real people

Support that knows rush hour. Feature requests from owners like you move faster than with the big-name chains.

Updates we handle

Screens stay in sync. We take care of upgrades. You keep running service.

See how MesaOS compares What’s coming next